KABANA FREE ACCOUNT SERVICE AGREEMENT


Effective Date: 1 March 2025

This Free Account Service Agreement ("Agreement") sets the terms under which Kabana Pte Ltd ("Kabana", "we", "us", "our") provides access to its Free Account to sellers ("User", "you", "your"). By signing up for and using the Free Account, you agree to the following terms:


1. Free Account & Service Termination

1.1. The Free Account is provided at our sole discretion, and we reserve the right to terminate, suspend, or discontinue the Free Account at any time, for any reason, without prior notice or obligation. 1.2. We are not responsible for any loss or inconvenience caused by the discontinuation of the Free Account.


2. Fair Use Policy

2.1. The Free Account is offered under a fair use policy and is intended for reasonable, non-excessive use.

2.2. Users are expected to use the Free Account responsibly. The following are considered violations of fair use:

  • Excessive usage that affects system performance or incurs high costs.

  • Automated data scraping or other forms of data extraction beyond intended use.

  • Unusual or fraudulent activities that exploit the service.

  • Any other form of abuse as determined at our discretion.

2.3. If we determine that a user is violating the fair use policy, we reserve the right to immediately suspend or remove the account without notice.


3. No Guarantee of Service

3.1. The Free Account is provided on an "as-is" and "as-available" basis, with no guarantees regarding uptime, availability, or continued access.

3.2. We reserve the right to modify, limit, suspend, or discontinue the Free Account at any time without prior notice.

3.3. Service interruptions or downtime may occur at any time, including for maintenance, technical issues, or other operational reasons. We are not liable for any disruptions or losses resulting from such occurrences.


4. No Dedicated Support

4.1. Free Account users do not receive dedicated support.

4.2. Responses to inquiries are not guaranteed, and support is provided at our discretion.


5. Data Privacy

5.1. We collect and process user data in accordance with our Privacy Policy. By using the Free Account, you agree to our data collection practices.

5.2. While we store data primarily in Singapore, we may use third-party cloud providers where necessary.

5.3. We do not guarantee data backups or data recovery for Free Account users.


6. Governing Law & Jurisdiction

6.1. This Agreement is governed by the laws of Singapore.

6.2. Any disputes will be handled in the courts of Singapore.


7. Changes to This Agreement

7.1. We may update this Agreement at any time. Continued use of the Free Account after updates constitutes acceptance of the new terms.

If you do not agree to these terms, please do not sign up for or use the Free Account.

For inquiries, contact us at support@usekabana.com.